Terms of service

TERMS OF SERVICE

Last updated: September 27, 2026

1. Introduction Welcome to The Thriving Paws ("we", "us", or "our"). By accessing or purchasing from our store at thethrivingpaws.store, you agree to be bound by these Terms of Service. Please read them carefully.

2. Products & Pricing All prices are listed in USD. We reserve the right to modify prices at any time without prior notice. We strive to display product descriptions and images as accurately as possible, but we do not warrant that descriptions are error-free.

3. Orders & Payment By placing an order, you confirm that the information provided is accurate and complete. We reserve the right to refuse or cancel any order at our discretion. Payment must be completed in full before your order is processed.

4. Shipping & Delivery We ship internationally via third-party suppliers. Estimated delivery times are 7–21 business days depending on your location. We are not responsible for delays caused by customs, postal services, or other circumstances beyond our control.

5. Returns & Refunds All returns and refunds are handled in accordance with our Refund Policy. We accept return requests for damaged, defective, or incorrect items within 14 days of delivery. Please contact us before returning any item.

6. Limitation of Liability To the fullest extent permitted by law, The Thriving Paws shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services.

7. Intellectual Property All content on this website, including images, text, and logos, is the property of The Thriving Paws and may not be reproduced without written permission.

8. Governing Law These Terms of Service are governed by the laws of Malaysia. Any disputes shall be subject to the exclusive jurisdiction of Malaysian courts.

9. Contact Us For any questions regarding these terms, please contact us at your store's support email.